The Whiteface Lodge › FAQs
Know before you goThe Whiteface Lodge FAQs
Answers to everything guests ask before booking: the age policy, check-in, every room, dining, the spa, getting there, the seasons, events and booking. Short answers first.
Most asked
The basics
11Where is The Whiteface Lodge located?
The Whiteface Lodge is at 7 Whiteface Inn Ln, Lake Placid, New York 12946 in the Adirondacks' High Peaks region.
What star rating does The Whiteface Lodge have?
The Whiteface Lodge is listed as a 4.5-star property.
Does The Whiteface Lodge offer free Wi‑Fi?
Yes, The Whiteface Lodge provides complimentary in-room Wi‑Fi and wired internet access.
What dining options are on-site at The Whiteface Lodge?
On-site dining includes KANU Dining Room for breakfast and dinner, Peak 47 for casual meals and drinks, and the Old Fashion Ice Cream Parlor for desserts and snacks.
Is breakfast included at The Whiteface Lodge?
A free daily breakfast buffet is noted by a third-party review, but the property is not an all-inclusive resort and most rates do not include meals or drinks.
Does The Whiteface Lodge have a pool and hot tubs?
Yes, there is an indoor/outdoor heated pool complex open daily with one indoor and two outdoor hot tubs; towels are provided and no lifeguard is on duty.
Does The Whiteface Lodge provide parking?
Yes, the property offers free self parking, valet options, extended parking, and an electric vehicle charging station; on-site parking is also available to day visitors.
Does The Whiteface Lodge run a shuttle service?
Yes, The Whiteface Lodge provides a complimentary area shuttle for guests, including transportation to its private Canoe Club beach; a premium airport shuttle is available by advance reservation.
Are pets allowed at The Whiteface Lodge?
Pets and emotional support animals are not permitted; service animals trained to perform tasks for guests with disabilities are welcome. A $500 per night penalty applies for violations.
What payment types does The Whiteface Lodge accept?
The property accepts major credit cards (Visa, Mastercard, American Express, Discover, Diners Club), debit cards, and cash.
How many rooms does The Whiteface Lodge have and are they non-smoking?
The Whiteface Lodge has 96 rooms and suites across three floors, and all rooms are non-smoking.
Age policy & families
9Is The Whiteface Lodge family-friendly?
Yes, The Whiteface Lodge welcomes families and offers activities and amenities for children.
What is the minimum age to check in at The Whiteface Lodge?
The primary guest checking in must be at least 21 years old, though children are welcome as part of a family reservation when accompanied by an adult.
Does The Whiteface Lodge have supervised children's activities?
Yes, the property offers supervised children’s activities and a children's program noted in third-party listings; some activities may carry a surcharge.
Can children use the pool at The Whiteface Lodge?
Children may use the indoor/outdoor pool, but there is no lifeguard on duty so guests under 18 must be accompanied by an adult.
Are cribs or extra beds available for kids at The Whiteface Lodge?
There is no stated age restriction for extra beds or cribs in the suites, but availability and requests should be confirmed with Reservations.
Is there a playground or outdoor space for kids at The Whiteface Lodge?
Yes, the property includes a playground on site and other family-friendly outdoor activities like pedal boats and canoeing.
Can children access the Spa at The Whiteface Lodge?
Guests under 16 may not access the Spa facilities; guests ages 11 to 16 may receive spa or salon services only when accompanied by an adult.
Are there family entertainment options at The Whiteface Lodge?
On-site family options include a bowling alley, game room, movie theater, and nightly bonfires with s'mores, though availability may vary by season.
Check-in & hotel policies
11What are the check-in and check-out times at The Whiteface Lodge?
Check-in is typically at 4:00 PM and check-out is at 11:00 AM.
Can I request early check-in or late check-out at The Whiteface Lodge?
Yes, early check-in and late check-out are available on request and are subject to availability and may incur a fee.
What is The Whiteface Lodge's cancellation or deposit policy?
Specific cancellation and deposit terms vary by booking; one listing cites a refundable US$500 deposit charged to a credit card, so confirm policy at time of booking.
Does The Whiteface Lodge charge resort fees?
The available dossier does not specify a standard resort fee; ask Reservations or your booking agent for any applicable fees.
Is The Whiteface Lodge wheelchair accessible?
The property is wheelchair accessible with an elevator and accessible paths, though some limitations may apply—contact the hotel for specifics.
Are smoking rooms available at The Whiteface Lodge?
No, all rooms and suites at The Whiteface Lodge are non-smoking.
What is The Whiteface Lodge's pet and service-animal policy?
Pets and emotional support animals are not allowed; trained service animals are welcome and a $500 per night penalty applies for violations.
What should I do if I need airport transfers to The Whiteface Lodge?
The Whiteface Lodge offers a premium airport shuttle by advance reservation; you can arrange transfers with the Front Desk or through your booking agent.
Does The Whiteface Lodge accept cash or cards at check-in?
The property accepts major credit cards, debit cards, and cash for payments.
Is parking available for guests who drive to The Whiteface Lodge?
Yes, free self parking, valet parking, and extended parking options are available on site, and no reservation is required.
Are any facilities closed seasonally at The Whiteface Lodge?
Some facilities close seasonally (typically early April) each year; specific seasonal closures can include dining venues, pools, spa, fitness, and tennis courts—check with the property for exact dates.
Rooms & suites overview
10What room types are available at The Whiteface Lodge?
The Whiteface Lodge offers an all-suite inventory including Superior Room, 1 Bedroom; Deluxe Room, 1 Bedroom; Junior Room; Junior Room, 1 Bedroom; Suite, 2 Bedrooms; Suite, 2 Bedrooms (Clubhouse); Suite, 3 Bedrooms; Suite, 3 Bedrooms (Clubhouse); and Presidential Suite, 2 Bedrooms.
What bed configurations are in the Superior Room, 1 Bedroom at The Whiteface Lodge?
The Superior Room, 1 Bedroom includes 1 King Bed and 1 Queen Sofa Bed.
What bed configurations are in the Deluxe Room, 1 Bedroom at The Whiteface Lodge?
The Deluxe Room, 1 Bedroom includes 1 King Bed and 1 Double Sofa Bed.
What does the Junior Room at The Whiteface Lodge include?
The Junior Room includes 1 Queen Bed.
What is the difference between Suite, 2 Bedrooms and Suite, 2 Bedrooms (Clubhouse) at The Whiteface Lodge?
Both are two‑bedroom suites, but the Clubhouse suites are designated Clubhouse units; the Suite, 2 Bedrooms lists beds as 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed, while Suite, 2 Bedrooms (Clubhouse) lists 1 King Bed and 1 Double Sofa Bed.
What beds are in the Suite, 3 Bedrooms at The Whiteface Lodge?
The Suite, 3 Bedrooms includes 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed.
What are the bed details for the Suite, 3 Bedrooms (Clubhouse)?
The Suite, 3 Bedrooms (Clubhouse) has 2 Double Beds.
What does the Presidential Suite, 2 Bedrooms include at The Whiteface Lodge?
The Presidential Suite, 2 Bedrooms lists 2 Double Beds.
Do rooms at The Whiteface Lodge have internet and coffee?
Yes, suites include complimentary Wi‑Fi and wired internet; coffee and tea are available in common areas and guests may request in-room amenities through the Front Desk.
Are the rooms at The Whiteface Lodge wheelchair accessible?
The property has wheelchair-accessible rooms and accessible routes, though specific room accessibility features should be confirmed with Reservations.
Room by room
82Superior Room, 1 Bedroom
What is the view from the Superior Room, 1 Bedroom at The Whiteface Lodge?
This room offers mountain views , in keeping with the lodge's setting in the Adirondacks' High Peaks region. The lodge is not directly on a lake, so the scenery here is about the mountains rather than the water; the private Canoe Club on Lake Placid is reached by complimentary shuttle.
How are the beds arranged, and how many people does the room sleep?
The suite has 1 King Bed in the bedroom and 1 Queen Sofa Bed in the living area , so it sleeps up to four guests . That makes it a comfortable choice for a couple wanting extra space or a small family. The bedding is premium pillowtop with a down comforter, and hypo-allergenic options are available.
How big is the room and how is it laid out?
The Superior Room, 1 Bedroom is 675 sq. ft. with a separate bedroom, a living area and a fully equipped kitchen with a dining area . The bedroom has blackout drapes and climate-controlled air conditioning, so sleeping separately from the living space is easy.
What is the bathroom like?
The private bathroom has a jetted bathtub and a shower/bathtub combination. Bathrobes, slippers, towels, free toiletries and a hair dryer are provided.
Can I cook or prepare meals in the room?
Yes. The kitchen includes a refrigerator, microwave, dishwasher, cookware, dishware and utensils , plus a coffee/tea maker and a dining area. That suits longer stays or families who want some meals in the suite. Meal delivery and room service are also offered, with room service available during limited hours.
Is the Superior Room a good choice for families with young children?
It is well equipped for them: the room offers a free crib, a high chair and children's dinnerware , and the queen sofa bed gives extra sleeping space. The lodge is family-friendly, with a children's program, 'Kamp Kanu', and a children's menu at Peak 47. Guests under 16 cannot use the spa facilities, and under-18s must be accompanied by an adult at the pool, where no lifeguard is on duty.
What are the pool, spa and dining options at The Whiteface Lodge?
The indoor/outdoor heated pool complex is open daily 8:00 AM to 10:00 PM, with towels provided, plus one indoor and two outdoor hot tubs. An underground tunnel links the lodge to the pool in cold weather. The Spa at Whiteface Lodge is open Tuesday to Sunday, 9:00 AM to 5:00 PM. For dining, KANU serves breakfast daily and dinner Tuesday through Sunday, and casual Peak 47 serves wood-fired pizza, burgers and cocktails.
Can I walk into Lake Placid from the lodge, and how do I get around?
The lodge is a short drive from downtown Lake Placid rather than a walk, although the village's Main Street area is very walkable once you arrive. The lodge offers a complimentary shuttle to town and nearby spots, including the Canoe Club. Whiteface Mountain is about 20 minutes by car, and ride services and rental cars are limited in the area, so it helps to arrange transport in advance.
What should I know about check-in, pets and seasonal closures?
Check-in is typically at 4:00 PM and check-out at 11:00 AM , with earlier or later times subject to availability. Pets and emotional support animals are not allowed, although trained service animals are welcome. Some facilities, including the spa, pool and fitness center, close seasonally from April 1 to April 17, so it is worth planning around that if you are visiting in early spring.
Deluxe Room, 1 Bedroom
What is the view from the Deluxe Room, 1 Bedroom at The Whiteface Lodge?
This suite has a mountain view that frames the Adirondack landscape, in the High Peaks region of Upstate New York. Whiteface Mountain itself is about a 20-minute drive from the lodge.
How are the beds arranged and how many people does the suite sleep?
The bedroom has 1 king bed with premium bedding, a down comforter and a pillowtop mattress. A double sofa bed adds more sleeping space, so the suite sleeps up to 4 guests . Hypo-allergenic bedding and blackout drapes are also provided.
How big is the suite, and can I cook or eat in?
The suite measures 930 sq. ft. and has one bedroom. It includes a full kitchen and dining area with a refrigerator, microwave, dishwasher, coffee/tea maker, cookware, dishware and utensils. That suits longer stays and families who want to eat in. Room service runs limited hours, and meal delivery is also offered.
What is the bathroom like?
The private bathroom has a jetted bathtub and a shower/bathtub combination. It also comes with bathrobes, slippers, towels, free toiletries and a hair dryer.
Is this suite a good fit for families with young children?
Yes. The lodge is family-friendly, and the suite offers a free crib, a high chair and children's dinnerware . A guest review mentions a complimentary children's program, Kamp Kanu, that lets parents use the spa while kids join supervised activities. Peak 47 and KANU both serve kids' meals. The spa is closed to guests under 16, and the Fitness Center is for ages 16 and up.
Is it a good choice for couples or a longer stay?
Yes. The king bed, jetted tub, robes and slippers suit couples. The kitchen, dishwasher and dining area make a longer stay easy. The spa is a popular add-on, and treatments such as massage, body treatments and facials give access to the sauna and steam rooms. Reserving spa appointments ahead is recommended.
Where can I eat, and how far is town and the lake?
KANU is the lodge's fireplace restaurant, serving breakfast daily and dinner Tuesday through Sunday, with reservations recommended for dinner. Peak 47 is the casual bar with wood-fired pizza and burgers. The lodge is a short drive from downtown Lake Placid rather than within walking distance, so use the complimentary guest shuttle to town and to the private Canoe Club on Paradox Bay, about a mile away. Taxis and ride services are sparse in the region, so plan ahead.
What are the pool and fitness facilities like?
The indoor/outdoor heated pool complex is open daily from 8:00 AM to 10:00 PM, with towels provided, one indoor and two outdoor hot tubs, and an underground tunnel from the lodge in cold weather. No lifeguard is on duty, and guests under 18 must be with an adult. The Fitness Center is open 24 hours with Peloton bikes and a Concept2 rower. Some facilities close for a short period each year from April 1 to April 17.
What should I know about check-in, parking and pets?
Check-in is typically 4:00 PM and check-out 11:00 AM . Early or late requests depend on availability, so contact the Front Desk or Reservations in advance. The main guest checking in generally needs to be 21 or older. Free self-parking, valet and an electric car charging station are available. Pets and emotional support animals are not allowed, though trained service animals are welcome.
Suite, 3 Bedrooms
How many guests does the Three-Bedroom Suite at The Whiteface Lodge sleep, and how are the beds arranged?
The suite sleeps up to 8 guests across three bedrooms and 1500 sq. ft. The bedding is 1 king bed, 2 queen beds and 1 queen sofa bed . That suits two or three families, or a group of friends who want their own bedrooms.
What does the Three-Bedroom Suite look out on?
The suite has a resort view of the lodge grounds. The Whiteface Lodge sits in the Adirondack High Peaks region, but it is not directly on a lake. The lake experience is at the private Canoe Club on Paradox Bay, about a mile away by complimentary shuttle.
What is the bathroom setup in this suite?
The suite has two private bathrooms . One has a jetted bathtub and the other a shower/bathtub combination . Both come with bathrobes, slippers, free toiletries, a hair dryer and towels, so a larger group doesn't have to queue for one bathroom.
Can I cook in the suite, or do I have to eat out?
You can do either. The suite has a full kitchen and dining area with a stovetop, microwave, refrigerator, dishwasher, cookware, dishware and utensils, plus a coffee/tea maker. If you'd rather not cook, limited-hours room service and meal delivery are available. KANU serves breakfast daily and dinner Tuesday through Sunday, and Peak 47 offers wood-fired pizza, burgers and a children's menu.
Is the Three-Bedroom Suite good for families with young children?
Yes. The suite provides a free crib, high chair and children's dinnerware , and the lodge is a family-friendly resort. A third-party review notes a complimentary children's program, Kamp Kanu. Some limits apply. The pool has no lifeguard, and guests under 18 must be accompanied by an adult. The spa is closed to guests under 16, and the Fitness Center requires guests to be 16 or older.
What in-room entertainment and comfort features should I expect?
The suite has a flat-screen TV with cable channels , a closed-captioned TV, a DVD player and free internet. For sleeping, it has premium, hypo-allergenic bedding, blackout drapes and climate-controlled air conditioning. Accessibility features are also provided.
What is there to do near The Whiteface Lodge, and how do I get around?
Whiteface Mountain is about a 20-minute drive and High Falls Gorge about 15–20 minutes. The lodge offers a complimentary shuttle to town and to the Canoe Club. Downtown Lake Placid is too far to walk, though Main Street itself is very walkable once you're there. Free self-parking and an electric car charging station are available. Taxis and ride services can be sparse in the region, so arrange transport ahead.
What are check-in and check-out times, and are pets allowed?
Check-in is typically at 4:00 PM and check-out at 11:00 AM . Early or late requests depend on availability, so contact the Front Desk or Reservations team in advance. Pets and emotional support animals are not allowed , with a $500 per night penalty for violations. Service animals trained to perform tasks for guests with disabilities are welcome.
Are any facilities closed at certain times of year that could affect my stay?
Some facilities close seasonally from April 1 to April 17 , including a pool, the spa, sauna, hot tub, fitness facilities, children's club and tennis courts. April and May are also the quietest months in Lake Placid. If you want the full resort, the best weather is roughly mid-June through early September . Winter suits skiers, with Whiteface Mountain about 20 minutes away.
Suite, 2 Bedrooms
How many guests does the 2-Bedroom Suite at The Whiteface Lodge sleep, and how are the beds arranged?
The 1050 sq. ft. suite sleeps up to six guests . One bedroom has a king bed , the other has a queen bed , and the living area has a queen sofa bed . The layout suits two couples, or a family with children, with each bedroom kept private.
Does the suite have a kitchen, and what is in it?
Yes. A dedicated dining area opens into a full kitchen with a refrigerator, microwave, stovetop and dishwasher. Cookware, dishware and utensils are provided, along with a coffee/tea maker. You can cook a family meal in the suite, and meal delivery and limited-hours room service are available when you would rather not.
What are the bathrooms like in the Suite, 2 Bedrooms?
The suite has two private bathrooms , so nobody has to share. The suite offers a jetted bathtub and a shower/bathtub combination . Bathrobes, slippers, towels, free toiletries and a hair dryer are provided.
Is the 2-Bedroom Suite a good choice for families with young children?
It is set up for them. The suite comes with a free crib, a high chair and children's dinnerware , plus a kitchen for snacks and meals. The bedding is premium and hypo-allergenic, and the bedrooms have blackout drapes. Around the resort, the pool complex is open daily 8:00 AM to 10:00 PM, and guests under 18 must be accompanied by an adult because no lifeguard is on duty. Guests must be 16 or older to use the Fitness Center, and under 16 may not use the Spa facilities.
What will I see from the suite?
The suite has a resort view . The Whiteface Lodge sits in the Adirondack High Peaks region and is styled after the Great Camps of the Gilded Age. It is not directly on a lake, so for the water, head to the lodge's private Canoe Club on Paradox Bay, about a mile away. A complimentary shuttle runs there.
Where can we eat, and how close are the restaurants to the suite?
Both of the lodge's main venues are on site. KANU serves breakfast from 7:30 to 11:00 AM daily. Dinner runs Tuesday through Sunday, including a Prime Rib Buffet on Sundays, and the restaurant is closed Monday evenings. Reservations are recommended. Peak 47 is the casual option, with wood-fired pizza, burgers, cocktails and a children's menu, open from noon daily. You can also cook in your own kitchen.
What are check-in times and the main policies to know before booking?
Check-in is typically at 4:00 PM and check-out at 11:00 AM . Early or late requests are subject to availability, so contact the Front Desk or Reservations team in advance. The main guest checking in should be at least 21. Pets and emotional support animals are not permitted , though service animals trained to perform tasks for people with disabilities are welcome.
How do we get around from the lodge to Lake Placid and Whiteface Mountain?
The lodge offers a complimentary guest shuttle to town and nearby spots, including the Canoe Club. The lodge is a short drive from downtown Lake Placid rather than a walk, and Whiteface Mountain is about 20 minutes by car . Taxis and ride services are sparse in the region, so arrange transport in advance.
Is the suite suitable for a longer stay, and what is there to do on site?
With two bedrooms, two bathrooms, a full kitchen, a dining area and free Wi-Fi, the suite works well for a longer family or group stay . The lodge has an indoor/outdoor heated pool with hot tubs and The Spa at Whiteface Lodge. It also has a bowling alley, game room, movie theater, tennis courts and nightly bonfires with s'mores. Certain facilities close seasonally from April 1 to April 17, so plan spring visits accordingly.
Presidential Suite, 2 Bedrooms
What does the Presidential Suite at The Whiteface Lodge look out on?
The suite has a garden view , a calm outlook rather than a lake or street scene. The Whiteface Lodge sits in the High Peaks region of the Adirondacks, at 7 Whiteface Inn Lane in Lake Placid, but it is not directly on a lake. Guests get to the water through the lodge's own Canoe Club.
How are the beds arranged and how many people does the 2-bedroom Presidential Suite sleep?
The suite has two double beds across its two bedrooms and sleeps up to six guests . It suits two couples, or a family or small group sharing. Premium, hypo-allergenic bedding and blackout drapes are provided for sleeping.
What are the bathrooms like?
There are two private bathrooms . One has a jetted bathtub and the other a shower/bathtub combination . Bathrobes, slippers, free toiletries, a hair dryer and towels are provided, so a group does not have to share.
Can I cook in the suite, or is it just a hotel room?
The suite has a full kitchen with a stovetop, microwave, refrigerator, dishwasher, cookware, dishware and utensils, plus a dining area and a coffee/tea maker. That makes breakfasts and longer stays easy. If you would rather not cook, room service (limited hours) and a meal delivery service are also available.
Is the Presidential Suite a good choice for families with young children?
Yes. A free crib, high chair and children's dinnerware are available on request, and the kitchen helps with family meals. The lodge has a complimentary children's program, Kamp Kanu, and Peak 47 has a children's menu. Pool guests under 18 must be accompanied by an adult, as no lifeguard is on duty. Guests under 16 cannot use the Spa facilities, and the Fitness Center is for ages 16 and over.
Where can we eat, and what are the hours?
KANU , the lodge's signature restaurant, serves breakfast from 7:30 to 11:00 AM daily. Dinner is Tuesday to Sunday and the restaurant is closed Mondays. Reservations are recommended. Peak 47 is the casual option, with wood-fired pizza, burgers and cocktails, and it opens at noon. Hours vary by day, so check ahead for your dates.
Is the lodge walkable to Lake Placid village, and how do we get around?
The lodge is a short drive from downtown Lake Placid , not within walking distance. The lodge offers a complimentary guest shuttle to town and nearby spots, including the private Canoe Club on Lake Placid , about a mile away. Mirror Lake and the Olympic Center are about a 5-minute drive. Whiteface Mountain is roughly 20 minutes away. Taxis and ride services are sparse in the region, so plan ahead.
Which pool, spa and fitness facilities can suite guests use?
The indoor/outdoor heated pool complex is open daily from 8:00 AM to 10:00 PM, with towels provided and one indoor and two outdoor hot tubs. The Fitness Center is open 24 hours with key card access. The Spa at Whiteface Lodge is open Tuesday to Sunday, 9:00 AM to 5:00 PM, and closed Mondays. Booking ahead is recommended.
What else should I know before booking: check-in, pets and seasonal closures?
Check-in is typically at 4:00 PM and check-out at 11:00 AM . Early or late requests depend on availability, so contact the Front Desk in advance. The guest checking in is generally expected to be 21 or older. Pets and emotional support animals are not permitted , though service animals are welcome. Some facilities, including the spa, pool and fitness areas, close from April 1 to April 17 each year.
Junior Room
What does the Junior Room at The Whiteface Lodge look out on?
The Junior Room has a garden view . The lodge is in the High Peaks region of the Adirondacks, and the room comes with blackout drapes for sleeping in.
How are the beds arranged and who does the Junior Room sleep?
The room has 1 queen bed and sleeps 2 guests . It is a one-bedroom room, best suited to a couple or two travelers. The bed has premium, hypo-allergenic bedding.
Can I prepare my own meals in the Junior Room?
Yes. The room has a kitchen setup with a stovetop, microwave, refrigerator, dishwasher, cookware, dishware and utensils, plus a dining area and a coffee/tea maker. This suits longer stays or lighter days when you want to eat in.
What is the bathroom like?
The private bathroom has a jetted bathtub and a shower/bathtub combination. It also has free toiletries and a hair dryer, with towels, bathrobes and slippers provided.
Is the Junior Room a good choice for a longer stay or a family?
It works well for couples and longer stays , thanks to the kitchen, dining area and desk. Family-friendly extras include a free crib , a high chair and children's dinnerware. The room sleeps two guests, so larger families will want to plan around that.
What are the in-room entertainment and connectivity options?
You get a flat-screen TV with cable channels and closed captioning, a DVD player and free Wi-Fi . There is also a desk and free daily newspapers. Room service runs on limited hours, and a meal delivery service is also offered.
Where can I eat at The Whiteface Lodge?
KANU is the fine-dining restaurant. It serves breakfast daily from 7:30 to 11:00 AM and dinner Tuesday through Sunday, with reservations recommended for dinner. Peak 47 is the casual option, with wood-fired pizza, burgers and cocktails. It opens at noon and has a children's menu.
What pool, spa and fitness facilities can I use during my stay?
The indoor/outdoor heated pool complex is open daily from 8:00 AM to 10:00 PM, with towels provided and hot tubs alongside. There is no lifeguard, and guests under 18 must be accompanied by an adult. The Fitness Center is open 24 hours for guests 16 and older. The Spa at Whiteface Lodge is open Tuesday to Sunday and closed Mondays.
Can I walk to downtown Lake Placid, and how do I reach the lake?
The lodge is not within walking distance of downtown , but it is a short drive away, and the lodge offers a complimentary guest shuttle to town and to its private Canoe Club on Lake Placid. Shuttle availability can change on busy event days, so it helps to plan ahead.
What are check-in times, and are pets allowed?
Check-in is typically at 4:00 PM and check-out at 11:00 AM . Early or late requests depend on availability, so contact the Front Desk in advance. Pets are not permitted , though trained service animals are welcome.
Suite, 2 Bedrooms (Clubhouse)
What does the Clubhouse two-bedroom suite at The Whiteface Lodge look out on?
This suite has a resort view . The Whiteface Lodge sits in the High Peaks region of the Adirondacks and is styled after the Great Camps of the Gilded Age. The lodge is not directly on a lake, and the lake experience comes from the private Canoe Club on Lake Placid, reached by complimentary shuttle.
Who does the Suite, 2 Bedrooms (Clubhouse) sleep comfortably?
The suite sleeps up to 6 guests and is built around a king bed and a double sofa bed. With two bedrooms, two private bathrooms and its own kitchen and dining area, it suits two families sharing, or several generations travelling together.
What are the bathrooms like in this suite?
There are two private bathrooms , so a group of six isn't queuing for one. The suite includes a jetted bathtub and a shower/bathtub combination, along with bathrobes, slippers, complimentary toiletries, towels and a hair dryer.
Can I cook in the Clubhouse suite, or will I need to eat out every night?
You can do either. The suite has a full kitchen area with a stovetop, microwave, refrigerator, dishwasher, and cookware, dishware and utensils, plus a coffee/tea maker and a dining area. Limited-hours room service and meal delivery are also available, and the lodge's restaurants are on site.
Is the suite a good choice for families with young children?
Yes. A free crib and a high chair are available, and the suite has children's dinnerware. The lodge offers a complimentary children's program, Kamp Kanu, and Peak 47 has a children's menu. Guests under 18 must be accompanied by an adult at the pool, which has no lifeguard on duty. The spa is for guests 16 and over, and the Fitness Center also requires guests to be 16 or older.
Where can we eat at The Whiteface Lodge, and when are the restaurants open?
KANU is the signature restaurant, with Adirondack-inspired cuisine in a Great Room with stone fireplaces. It serves breakfast from 7:30 to 11:00 AM daily, and dinner Tuesday through Sunday. It is closed for dinner on Mondays, and dinner reservations are recommended. Peak 47 is the casual option, with wood-fired pizza, burgers and cocktails, open from noon daily.
What is there to do at the lodge itself, and how close is it to the pool and spa?
The indoor/outdoor heated pool complex , with one indoor and two outdoor hot tubs, is open daily from 8:00 AM to 10:00 PM. In cold weather an underground tunnel links the lodge to it. The Spa at Whiteface Lodge is open Tuesday to Sunday, 9:00 AM to 5:00 PM, and booking ahead is recommended. The lodge also has a bowling alley, game room, movie theater, tennis courts and nightly bonfires with s'mores.
Can we walk into Lake Placid from the lodge, and how far are the main sights?
The lodge is a short drive from downtown Lake Placid rather than a walk. A complimentary guest shuttle serves town and nearby spots, though shuttle availability can vary on very busy event days. The Olympic Center and Mirror Lake are about a 5-minute drive away, Whiteface Mountain about 20 minutes, and High Falls Gorge 15 to 20 minutes.
What should I know about check-in, parking and pets before booking?
Check-in is typically at 4:00 PM and check-out at 11:00 AM . Early or late requests are subject to availability, so contact the Front Desk in advance. Free self-parking, valet and an electric car charging station are available. Pets and emotional support animals are not allowed, although trained service animals are welcome. Some facilities close seasonally from April 1 to April 17, so check dates if you are visiting in early spring.
Suite, 3 Bedrooms (Clubhouse)
What does the Clubhouse 3-bedroom suite at The Whiteface Lodge look out on?
The suite has a peaceful garden view . It is a calm outlook rather than a lake panorama. The Whiteface Lodge is not directly on a lake, but the private Canoe Club on Lake Placid's Paradox Bay is a complimentary shuttle ride away.
How many people does the Suite, 3 Bedrooms (Clubhouse) sleep, and how are the beds arranged?
The suite sleeps up to eight guests and is set up with two double beds . A free crib and a high chair are also available for little ones, which makes it a good fit for a multi-generational group or several families travelling together.
Can we cook in the suite?
Yes. The suite has a kitchen and dining area with a refrigerator, stovetop, microwave, dishwasher, cookware, dishware and utensils, plus a coffee/tea maker. If you would rather not cook, limited-hours room service and meal delivery are also offered.
What are the bathrooms like?
There are two private bathrooms , so a large group is not queuing for one. They include a jetted bathtub and shower/tub combinations, and the suite provides bathrobes, slippers, free toiletries, towels and a hair dryer.
Is this suite a good choice for families with young children?
It is well suited to families. The suite provides a free crib, high chair and children's dinnerware , and The Whiteface Lodge is a family-friendly resort with a children's program, Kamp Kanu. Some facility rules are worth knowing: the pool has no lifeguard and guests under 18 must be accompanied by an adult, the Fitness Center requires guests to be 16 or older, and the spa facilities are closed to guests under 16.
Is the suite accessible, and what comforts does it offer for a longer stay?
The suite is accessible for guests with mobility needs . For a longer stay it offers air conditioning, blackout drapes, premium hypo-allergenic bedding, a desk, free WiFi, a flat-screen TV with cable channels and closed captioning, a DVD player and a free daily newspaper.
Where can we eat, and how far is it from the suite?
Dining is on site. KANU serves breakfast daily from 7:30 to 11:00 AM and dinner Tuesday through Sunday (closed Mondays), with dinner reservations recommended. Peak 47 is the casual option, with wood-fired pizza, burgers, cocktails and a children's menu, open from noon daily.
What is there to do at the lodge, and how do we reach the lake and the village?
The heated indoor/outdoor pool is open daily from 8:00 AM to 10:00 PM, with one indoor and two outdoor hot tubs. Other on-site options include a bowling alley, game room, movie theater, tennis courts and nightly bonfires with s'mores. A complimentary shuttle runs to the Canoe Club about a mile away and into town. Downtown Lake Placid is a short drive and not walkable from the lodge, and Whiteface Mountain is about 20 minutes away.
What are the check-in times and key policies for this suite?
Check-in is typically at 4:00 PM and check-out at 11:00 AM . Early or late requests depend on availability, so contact the Front Desk in advance. Free self parking is available. Pets are not permitted, though service animals are welcome. Some facilities close seasonally from April 1 to April 17.
Junior Room, 1 Bedroom
What does the Junior Room, 1 Bedroom at The Whiteface Lodge look out on?
This room has a peaceful garden view . It suits guests who want a calm outlook with the lodge's rustic Adirondack character, rather than a lake panorama. The lodge is not directly on a lake, but Lake Placid's Canoe Club beach is a short complimentary shuttle ride away.
How are the beds arranged and how many people does the room sleep?
The room has 1 Queen Bed and 1 Double Sofa Bed and sleeps up to 4 guests in 500 sq. ft. A couple or a small family fits comfortably, with the queen bed in the bedroom and the sofa bed for children or a second couple.
Does the room have a kitchen?
Yes. The room has a kitchen with a refrigerator, microwave and dishwasher , plus cookware, dishware and utensils. It also has a coffee/tea maker and a dining area, so you can prepare breakfast or snacks in the room. Limited room service and meal delivery are also available.
What is the bathroom like?
The private bathroom has a jetted bathtub and a shower/bathtub combination. Bathrobes, slippers, towels, free toiletries and a hair dryer are provided, which makes it a good place to unwind after a day on the mountain.
Is this room a good choice for families with young children?
Yes. The Junior Room is set up for family stays, with a free crib, a high chair and children's dinnerware available. The kitchen helps with mealtimes, and the lodge has a children's program called Kamp Kanu. Peak 47 also serves a children's menu.
What is the pool like, and can children use it?
The lodge has an indoor/outdoor heated pool complex open daily from 8:00 AM to 10:00 PM, with towels provided, plus one indoor and two outdoor hot tubs. No lifeguard is on duty, and guests under 18 must be accompanied by an adult.
Where can I eat, and what are the dining options?
KANU is the signature restaurant, with an open kitchen and stone fireplaces. It serves breakfast from 7:30 to 11:00 AM daily, and dinner is served Tuesday through Sunday and closed Monday. Peak 47 is the casual option for wood-fired pizza, burgers and cocktails, open from noon daily. Dinner reservations at KANU are recommended.
How do I get into Lake Placid village, and is parking available?
The lodge is a short drive from downtown Lake Placid rather than within walking distance. The lodge offers a complimentary shuttle to town and nearby spots. Free self-parking and valet parking are available, along with an electric car charging station.
What are the check-in times and house rules to know about?
Check-in is typically at 4:00 PM and check-out at 11:00 AM . Early or late requests are subject to availability, so contact the Front Desk or Reservations in advance. Pets and emotional support animals are not allowed, though trained service animals are welcome.
Food & drink
8Is breakfast included at The Whiteface Lodge?
Third-party reviews note a complimentary daily breakfast buffet, but the property's materials do not present a full meal plan; contact the hotel or BookResorts agents at +1 (888) 605-1350 to confirm current offerings.
What are the dining options on-site at The Whiteface Lodge?
The Whiteface Lodge has KANU Dining Room for breakfast and dinner, Peak 47 for casual lunch and dinner, and the Old Fashion Ice Cream Parlor for treats and desserts.
When is KANU open at The Whiteface Lodge?
KANU serves breakfast daily from 7:30 AM–11:00 AM and dinner on Tuesday–Thursday 5:00–8:00 PM, Friday–Saturday 5:00–9:00 PM, with dinner closed on Monday and a Sunday prime rib service 5:00–9:00 PM.
Do I need a reservation for KANU at The Whiteface Lodge?
Dinner reservations are recommended for KANU to ensure seating during peak times, and KANU also offers take-out via the property's dining reservation contact.
What type of food does Peak 47 serve at The Whiteface Lodge?
Peak 47 is a casual pub-style venue offering signature cocktails, wood-fired pizza, burgers, and a children's menu in a relaxed setting.
Can I get ice cream at The Whiteface Lodge?
Yes, the Old Fashion Ice Cream Parlor on-site serves ice cream and desserts; hours vary so check with the concierge.
Can the Whiteface Lodge cater private dining or events?
Yes, The Whiteface Lodge can arrange private dining and rehearsal dinners through its event and catering services; contact the hotel's event team for details and pricing.
Spa & wellness
8Does The Whiteface Lodge have a spa?
Yes, The Spa at Whiteface Lodge is an 8,000-square-foot full-service spa on the property.
What are The Spa at Whiteface Lodge hours?
The spa is open Tuesday through Sunday from 9:00 AM to 5:00 PM and is closed on Mondays; appointments begin at 9:00 AM with the last appointment starting at 4:00 PM.
How do I book spa treatments at The Whiteface Lodge?
Reservations are recommended and can be made in advance; walk-ins are accepted based on availability.
Are spa amenities available with a treatment at The Whiteface Lodge?
Guests receiving a massage, body treatment, or facial are invited to use select spa amenities such as the cedar sauna and steam rooms during spa hours.
What are the age restrictions for the spa at The Whiteface Lodge?
Guests under 16 may not access the spa facilities, while ages 11–16 may receive spa or salon services only when accompanied by an adult.
Does The Whiteface Lodge offer any spa memberships?
Yes, the property offers a monthly wellness membership that includes access to Sanctuaries and other member benefits; contact the spa or reservations for current membership details.
Are there adults-only areas in the spa at The Whiteface Lodge?
The spa includes gender-separated 'Gentleman's and Ladies' Sanctuaries' and certain sanctuary areas are reserved for spa-treatment purchasers; specific adults-only quiet-hour policies were mentioned by a third party but are not detailed on the property's site.
Does The Whiteface Lodge list signature spa treatments?
Some third-party listings name signature treatments, but the current official site does not provide a confirmed, up-to-date public list of signature services.
Pools & on site
8Does The Whiteface Lodge have a pool?
Yes, The Whiteface Lodge features an indoor/outdoor heated pool complex with one indoor and two outdoor hot tubs.
What are the pool hours at The Whiteface Lodge?
The indoor/outdoor pool complex is open daily from 8:00 AM to 10:00 PM.
Is there a lifeguard at The Whiteface Lodge pool?
No, there is no lifeguard on duty; guests under 18 must be accompanied by an adult while using the pool or hot tubs.
Is the pool at The Whiteface Lodge heated year-round?
Third-party reviews report the pool is heated (noting about 84°F) and open year-round; the property's materials describe it as a heated indoor/outdoor complex.
Are towels provided at The Whiteface Lodge pool?
Yes, towels are provided for guests using the pool complex.
How do I access the pool during cold weather at The Whiteface Lodge?
An underground tunnel connects the lodge to the indoor/outdoor pool and hot tubs during cold weather, according to third-party reviews.
Are hot tubs available at The Whiteface Lodge?
Yes, the pool complex includes two outdoor hot tubs and one indoor hot tub.
Are there pool rules or age limits at The Whiteface Lodge?
There is no lifeguard on duty and guests under 18 must be accompanied by an adult; for full pool rules contact the Front Desk or reservations team.
Weather & seasons
8When is the best time to visit The Whiteface Lodge for summer activities?
The most favorable period for warm-weather activities in the Lake Placid region is mid-June through early September, when temperatures are typically pleasant for hiking, paddling, and lake days.
What are typical summer temperatures near The Whiteface Lodge?
Average highs in July and August are in the low-to-mid 70s°F, with virtually no snowfall during these months.
When is fall foliage season near The Whiteface Lodge?
Foliage builds through September and generally peaks in mid-October, with cooler daytime highs and crisper mornings beginning in September and October.
What should I expect visiting The Whiteface Lodge in spring?
Spring, especially April and May, is a quieter 'mud season' with cooler temperatures and possible trail mud; some trails and facilities may have limited access.
What are winter conditions like around The Whiteface Lodge?
Winter brings significant snowfall and cold temperatures suitable for snow sports; December and January commonly have below-freezing temperatures and frequent snow.
Are any hotel facilities at The Whiteface Lodge closed seasonally?
Some facilities close seasonally each year (commonly around early April) — specific venues listed by third parties include a dining venue, a pool, the spa, tennis courts and others — check with the hotel for exact seasonal closures and dates.
How far is The Whiteface Lodge from Whiteface Mountain for skiing?
The Whiteface Lodge is about a 20-minute drive from Whiteface Mountain, making it a convenient base for skiing and winter activities.
How much precipitation does the Lake Placid area near The Whiteface Lodge receive?
The Lake Placid region records abundant precipitation year-round, with total annual rain and snowfall around 46 inches, so pack rain- and snow-ready gear depending on season.
Getting there & around
9How do I get to The Whiteface Lodge?
The Whiteface Lodge is at 7 Whiteface Inn Ln, Lake Placid, NY 12946; nearest regional service is Adirondack Regional Airport (SLK) in Saranac Lake and larger airports in Albany, Burlington, and Montreal are about a two-hour drive.
Does The Whiteface Lodge offer airport transfers?
The lodge offers a premium airport shuttle service by reservation; a luxury sedan option for up to four guests has been listed for a fee and requires advance booking.
Is there parking at The Whiteface Lodge?
Yes — The Whiteface Lodge provides free self parking, valet parking, extended parking, and an electric car charging station; on-site parking is also available to day visitors at no cost.
Does The Whiteface Lodge provide shuttle service to town or local attractions?
Yes — a complimentary area shuttle connects guests with town, nearby spots, and the private Canoe Club beach; availability can vary on event days.
Can I walk from The Whiteface Lodge to downtown Lake Placid?
The lodge is a short drive from downtown Lake Placid but is not located directly in town; many guests use the lodge shuttle or drive into downtown.
Are ride-hailing services like Uber reliable for reaching The Whiteface Lodge?
Ride services in the Lake Placid region are sparse even during peak seasons, so advance arrangements or using the lodge shuttle are recommended.
What is the best way to explore the Lake Placid area from The Whiteface Lodge?
Many guests use the lodge shuttle for local trips, rent a car, or reserve local car rental companies to explore farther attractions like Whiteface Mountain and Ausable Chasm.
Is The Whiteface Lodge accessible for guests with mobility needs?
Yes — the property is wheelchair accessible with a path to the elevator, an elevator serving all floors, and accessible van parking, though some limitations may apply.
Are taxis available to and from The Whiteface Lodge?
Taxis are available in the area but can be limited at times; guests should arrange transportation in advance when possible.
Things to do
9What on-site activities are available at The Whiteface Lodge?
On-site activities include an indoor/outdoor heated pool complex with hot tubs, bowling, billiards, a movie theater, tennis courts, canoes and pedal boats, and supervised children's activities.
Can I swim at The Whiteface Lodge year-round?
Yes — the indoor/outdoor heated pool complex is open daily from 8:00 AM to 10:00 PM year-round, with one indoor and two outdoor hot tubs; there is no lifeguard on duty.
Does The Whiteface Lodge offer water access or boating?
The lodge has a private Canoe Club on Paradox Bay about one mile away, reachable by complimentary shuttle, and guests can reserve boats (Hacker-Craft, pontoon, Ski Nautique) through the Front Desk.
What outdoor activities can I do near The Whiteface Lodge?
Nearby options include hiking and mountain biking in the High Peaks, Whiteface Veterans' Memorial Highway scenic drives, kayaking on Mirror Lake, and visits to High Falls Gorge and Ausable Chasm.
Does The Whiteface Lodge offer winter activities?
Yes — winter options arranged on- and off-site include ice skating, snowshoeing, ski storage, and assistance with planning visits to Whiteface Mountain and other snowy activities.
Are family-friendly programs available at The Whiteface Lodge?
Yes — the property is family-friendly and offers supervised children's activities (a children's club noted with a surcharge by some sources), nightly bonfires, and an ice cream parlor.
Can I play tennis or pickleball at The Whiteface Lodge?
Yes — the lodge offers outdoor tennis courts and lists pickleball among its warm-weather activity options.
Is there a fitness center and classes at The Whiteface Lodge?
Yes — a 24-hour key-card Fitness Center is available with cardio and strength equipment, Peloton bikes, and group fitness classes like yoga and aqua aerobics; guests must be 16 or older to use it.
What cultural or local attractions are near The Whiteface Lodge?
Nearby attractions include the Lake Placid Olympic sites, Mirror Lake and Main Street shops, Lake Placid Center for the Arts, and the Lake Placid Winter Olympic Museum.
Weddings & celebrations
8Can The Whiteface Lodge host wedding ceremonies and receptions?
Yes — The Whiteface Lodge offers multiple wedding venues including Mountain View Terrace, Kanu Venue, the Courtyard, and the Canoe Club for ceremonies and receptions.
What is the guest capacity for weddings at The Whiteface Lodge?
Venue capacities vary: Mountain View Terrace and several event rooms can accommodate up to about 170 seated guests, and the property can host celebrations of up to around 200 guests overall.
Does The Whiteface Lodge provide on-site wedding catering?
Yes — the lodge provides event catering and venue fees typically include setup and standard banquet items; specific menus and pricing are arranged with the wedding coordinator.
Can I hold a lakeside wedding with The Whiteface Lodge?
Yes — the lodge's private Canoe Club on Paradox Bay is a lakefront venue used for wedding ceremonies and cocktail hours during warmer months.
Are rehearsal dinners available at The Whiteface Lodge?
Yes — the wedding coordinator can arrange rehearsal dinners, including options in Kanu's private dining area.
Does The Whiteface Lodge require room blocks for weddings?
In 2023 materials the lodge required couples to reserve all nine Clubhouse suites for a minimum two-night stay (three nights on holiday weekends) as part of some wedding packages; couples should confirm current requirements with the wedding team.
How do I contact The Whiteface Lodge about weddings?
Contact the hotel's wedding/events team via the property's events or wedding pages; BookResorts agents (24/7) can also assist at +1 (888) 605-1350.
Are there indoor and outdoor wedding spaces at The Whiteface Lodge?
Yes — the property offers indoor ballrooms and dining rooms as well as outdoor and enclosed terrace options like the Mountain View Terrace and Courtyard for four-season or seasonal events.
Booking & prices
9How do I book a room at The Whiteface Lodge?
You can book directly through the hotel's website or contact BookResorts agents 24/7 at +1 (888) 605-1350 for assistance and reservations.
What room types does The Whiteface Lodge offer?
The Whiteface Lodge offers a range of suites and rooms including Superior Room, 1 Bedroom; Deluxe Room, 1 Bedroom; multiple Suite configurations (2- and 3-Bedroom, Clubhouse variants); Presidential Suite, 2 Bedrooms; Junior Room; and Junior Room, 1 Bedroom.
Are meals included in rates at The Whiteface Lodge?
No — The Whiteface Lodge is not an all-inclusive property; dining is a la carte at on-site venues such as KANU, Peak 47, and the Old Fashion Ice Cream Parlor, though a free daily breakfast buffet has been noted by a third-party review.
What is the check-in and check-out policy at The Whiteface Lodge?
Check-in is typically at 4:00 PM and check-out at 11:00 AM; early or late requests are subject to availability and may incur a fee.
Is a deposit required to book The Whiteface Lodge?
Some listings cite a US$500 deposit charged via credit card and refunded after checkout; guests should confirm the current deposit policy when booking.
What payment methods are accepted at The Whiteface Lodge?
The property accepts major credit cards (Visa, Mastercard, American Express, Discover, Diners Club), debit cards, and cash.
Can I request early check-in or late check-out at The Whiteface Lodge?
Yes — early check-in and late check-out are available on request, subject to availability and may be available for a fee; contact Front Desk or Reservations in advance.
Are there seasonal closures or limited facilities I should know about before booking The Whiteface Lodge?
Yes — certain facilities close seasonally (for example in early April) including some dining venues, pools, the children's club, fitness facilities, spa, hot tubs, and tennis courts; check current seasonal schedules before booking.
What is the hotel's cancellation or refund policy?
Specific cancellation and refund policies vary by rate and date; confirm the policy for your reservation at booking or with BookResorts at +1 (888) 605-1350.
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